Newpower
An Ecodan R290 heat pump on the gable wall of a red brick house

Mitsubishi Ecodan heat pumps

The Ecodan has been in British houses longer than almost anything else, which means the field data behind it is real rather than projected.

4.7 on TrustpilotMCS certifiedRECC memberTrustMark registeredNo obligation

Why people ask for Mitsubishi Electric by name

Mitsubishi Electric has been selling the Ecodan in the UK since 2006, which in heat pump terms is a very long time. The practical consequence is that the failure modes are known, the installer training is mature, and there are engineers in every county who have worked on them for years.

The current R290 units carry a high flow temperature like the Vaillant does, so the same argument applies on older housing stock: the higher the flow temperature the unit will hold, the fewer radiators have to come off the wall. Where the Ecodan tends to win is the controls, which are genuinely good, and the weather compensation, which does more for a running cost than most people realise.

We fit these across the patch and would happily put one in our own houses. Which of the three brands we recommend comes down to your heat loss numbers and what is already on your walls.

  • In UK homes since 2006, so the long-term field data is real
  • R290 on the current range, carrying a higher flow temperature
  • Weather compensation and controls that are worth the money
  • MCS listed and eligible for the Boiler Upgrade Scheme grant

We are a Mitsubishi Electric installer

  • Mitsubishi Electric

The full Mitsubishi Electric range

We fit the whole Ecodan range, every output and both the monobloc and split arrangements. The bands below are a rough guide only; the size that goes on your house comes out of the heat loss survey.

Roughly how the range maps onto real houses:

  • Small homes

    Flats, bungalows and small well-insulated houses.

    Typical output
    Around 5 kW
    Refrigerant
    R290 on the current range
    Type
    Monobloc
    Controls
    Weather compensation as standard
  • The typical semi

    The most common size we fit on a three or four-bed house.

    Typical output
    Around 8.5 kW
    Refrigerant
    R290
    Type
    Monobloc
    Typical pairing
    180 to 250 litre unvented cylinder
  • Larger or older houses

    Big or older houses where the heat loss genuinely needs it.

    Typical output
    11 kW and up
    Refrigerant
    R290
    Type
    Monobloc
    Note
    Beyond this we would price a cascade instead

How Mitsubishi Electric compares

Mitsubishi ElectricVaillant aroTHERM plusIdeal Logic Air
RefrigerantR290R290R32
UK track recordSince 2006LongLong as a boiler maker
ControlsThe strongest of the threeGoodStraightforward
Max flow temperatureHigh75°CAround 55 to 60°C
PriceHigherHigherMiddle
Best forPeople who want the controlsOlder housesNewer or upgraded homes

The honest verdict

Why we fit a lot of them

  • The longest real-world track record of any heat pump in British houses
  • Weather compensation done properly, which quietly lowers the running cost all winter
  • R290 on the current range, so the flow temperature headroom is there
  • Engineers who have worked on them for fifteen years are not hard to find

What to weigh up

  • Not the cheapest, and the controls you are partly paying for only pay back if they are set up properly
  • Propane siting rules apply, as with any R290 unit
  • The cylinder question is the same as every heat pump: a combi house needs to find the space
  • A big Ecodan on a leaky house is still a big bill; fix the fabric first where you can

Questions we get asked about Mitsubishi Electric

Is the Ecodan a good heat pump?

It is one of the three we recommend, and it has the longest history in UK homes of any of them. The controls and the weather compensation are the part that separates it, and they make a measurable difference to what it costs to run.

Ecodan or Vaillant?

Both are propane units with high flow temperatures, so on the heating side they solve the same problem. The Ecodan has the better controls; the Vaillant tends to be a little simpler to live with. We pick from the survey rather than from a preference.

Does it work with underfloor heating?

Very well, and that is the ideal case for any heat pump. A low flow temperature into a big emitter is exactly what makes the efficiency figures look good.

Does it qualify for the grant?

Yes. It is MCS listed, and we claim the Boiler Upgrade Scheme voucher on your behalf and take it off the price.

How loud is it?

Quiet enough that placement is usually free. We still run the MCS 020 noise calculation at the survey against the 37 dB(A) planning limit at your neighbour's window, and choose the position from that.

Get a price for a Mitsubishi Electric system.

We come and look at the house, tell you whether this is the right unit for it, and put the price in writing. £7,500 or £9,000 off under the Boiler Upgrade Scheme, claimed for you.