The team
The people behind Newpower, and how your job moves from the first visit to aftercare. One company handles it, and there is one number to ring the whole way through.
How your job moves through the team
- Stage 1
Your first conversation
The office and surveyors
Books your visit, comes out to look at the house, and puts the design and the price in front of you in writing.
- Stage 2
Design and paperwork
Design and technical
Checks every system against the MCS standard, sizes it properly, and handles the network operator, the grant and the certificates.
- Stage 3
Install day
Installation
The roof work, electrics, plumbing or refrigerant work, fitted, tested and commissioned to the MCS standard, with the certificates to follow.
- Stage 4
After we have gone
Aftercare
One number for anything afterwards: a question about the app, a fault, a service. It goes on your job record, so nobody asks you to start again.
- Surveyors
- Roofers
- Electricians
- Heat pump plumbers
- Air conditioning engineers
- Office and aftercare
Who do I talk to?
Ring the office on 01709 278248 or message us. The office can see every job, from the first visit to aftercare, so whoever answers can tell you where yours is and get the right person on it. You will never be passed around.
What you can count on
- One company answerable from survey to aftercare, and one number to ring before and after the install.
- Newpower is NAPIT registered, so the Building Regulations notification and your electrical certificates are handled for you, with the fee included in your price.
- Every guide on this site is read and signed off by Joe before it goes up.
Join us
We are always interested in hearing from qualified electricians, plumbers and roofers. Email info@newpoweruk.co.uk.
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